| SR No | Firm Name | Supprt to | Mobile No | Complain | Assign To | Resloved | Attened Person | Attempt Start Date and Time | Complian Date and Time | Resloved Date and Time | SolutionWith In | Remark |  |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | bill related issue | Vidhi Patel | 2026-01-27 14:48:07 | 0000-00-00 00:00:00 | |
|||||
| 2 | SHIVAM PETROLEUM | Dilipsinh Surma | 8128389208 | installation new LAN PC | Vidhi Patel | 2025-08-18 10:40:09 | 2025-08-18 11:26:41 | 0 hours 46 minutes 32 seconds | |||||
| 3 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Installation in new server | Bhavin Modi | 2025-03-18 14:38:40 | 2025-03-18 16:54:55 | 2 hours 16 minutes 15 seconds | |||||
| 4 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | backup leva nu Che pc ma | Bhavin Modi | 2025-03-17 10:43:24 | 2025-03-17 11:43:06 | 0 hours 59 minutes 42 seconds | |||||
| 5 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | RDP not working | Bhavin Modi | 2024-12-19 15:24:15 | 2024-12-19 16:14:52 | 0 hours 50 minutes 37 seconds | |||||
| 6 | SHIVAM PETROLEUM | Dilipsinh Surma | 8128389208 | backup issue | Harsh Patel | 2024-07-29 15:36:16 | 2024-07-29 16:09:12 | 0 hours 32 minutes 56 seconds | |||||
| 7 | SHIVAM PETROLEUM | Operator | 9909584093 | Re installation due to format | Bhavin Modi | 2024-05-15 15:47:49 | 2024-05-15 18:29:58 | 2 hours 42 minutes 9 seconds | |||||
| 8 | SHIVAM PETROLEUM | Dilipsinh Surma | 9909584093 | SOFTWARE NOT START | Ravi Mugatwala | 2024-04-24 14:40:56 | 2024-04-25 11:37:43 | 1 days 3 hours 3 minutes 13 seconds | |||||
| 9 | SHIVAM PETROLEUM | Oprator | 9909584093 | SOFTWARE NOT START | Anish Patel | 2024-04-24 11:05:21 | 2024-04-24 13:18:35 | 2 hours 13 minutes 14 seconds | |||||
| 10 | SHIVAM PETROLEUM | Dilipsinh Surma | 8128389208 | SOFTWARE NOT START | Ravi Mugatwala | 2024-04-23 16:26:26 | 2024-04-23 16:28:20 | 0 hours 1 minutes 54 seconds | |||||
| 11 | SHIVAM PETROLEUM | Oprator | 9909584093 | credit enrty related work | Ravi Mugatwala | 2024-04-17 13:13:15 | 2024-04-17 14:35:24 | 1 hours 22 minutes 9 seconds | |||||
| 12 | SHIVAM PETROLEUM | Oprator | 9909584093 | entry related work | Ravi Mugatwala | 2024-03-04 12:16:25 | 2024-03-04 12:46:08 | 0 hours 29 minutes 43 seconds | |||||
| 13 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Account not shown in credit coupon list | Bhavin Modi | 29-02-2024 10:38 44 | 2024-02-29 10:38:38 | 2024-02-29 10:58:40 | 0 hours 20 minutes 2 seconds | ||||
| 14 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | RDP not working | Bhavin Modi | 2023-12-05 16:33:00 | 2023-12-05 16:38:45 | 0 hours 5 minutes 45 seconds | |||||
| 15 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Error while open create account | Bhavin Modi | 25-11-2023 14:55 14 | 2023-11-25 14:55:12 | 2023-11-25 14:57:27 | 0 hours 2 minutes 15 seconds | ||||
| 16 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | E-Invoice Related Work | Jaymin Jariwala | 2023-06-03 13:29:43 | 2023-06-03 14:29:39 | 0 hours 59 minutes 56 seconds | |||||
| 17 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | RDP issue | Bhavin Modi | 2023-04-28 11:12:12 | 2023-04-28 11:25:09 | 0 hours 12 minutes 57 seconds | |||||
| 18 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Software Nathi Chaltu | Jaymin Jariwala | 2023-04-25 10:18:06 | 2023-04-25 10:23:24 | 0 hours 5 minutes 18 seconds | |||||
| 19 | SHIVAM PETROLEUM | Oprator | 9909584093 | Installation In New Lan PC | Jaymin Jariwala | 27-01-2023 16:02 57 | 2023-01-27 16:02:03 | 2023-01-27 16:13:21 | 0 hours 11 minutes 18 seconds | ||||
| 20 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | SMS Nathi Jata | Jaymin Jariwala | 03-12-2022 10:18 17 | 2022-12-03 10:18:09 | 2022-12-03 10:51:01 | 0 hours 32 minutes 52 seconds | ||||
| 21 | SHIVAM PETROLEUM | BATUK SARVAIYA | 9898325931 | RDP setting | Bhavin Modi | 22-11-2022 15:49 59 | 2022-11-22 15:49:52 | 2022-11-22 15:56:43 | 0 hours 6 minutes 51 seconds | ||||
| 22 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | P O Number Print Ma JOIe Che | Jaymin Jariwala | 15-11-2022 12:06 14 | 2022-11-15 12:01:54 | 2022-11-15 12:11:59 | 0 hours 10 minutes 5 seconds | ||||
| 23 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | MY SERVER PC IS DAMAGE PLEASE INSTALL AS SERVER IN OTHER PC. | self | 26-09-2022 14:58 53 | 2022-09-26 12:39:03 | 2022-09-26 16:20:09 | 3 hours 41 minutes 6 seconds | ||||
| 24 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Re-Installation Due To Format | Jaymin Jariwala | 07-09-2022 12:26 46 | 2022-09-07 10:57:04 | 2022-10-10 19:45:29 | 33 days 8 hours 48 minutes 25 seconds | ||||
| 25 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Re-Installation Due To Format | Jaymin Jariwala | 05-09-2022 12:27 16 | 2022-09-05 11:05:18 | 2022-09-05 12:31:20 | 1 hours 26 minutes 2 seconds | ||||
| 26 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Installation of program | Bhavin Modi | 29-08-2022 11:09 28 | 2022-08-29 11:09:23 | 2022-08-29 11:53:35 | 0 hours 44 minutes 12 seconds | ||||
| 27 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Software Nathi Chaltu | Jaymin Jariwala | 27-08-2022 16:00 42 | 2022-08-27 15:59:14 | 2022-08-27 16:14:32 | 0 hours 15 minutes 18 seconds | ||||
| 28 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Error Ave Che | Jaymin Jariwala | 21-06-2022 10:38 30 | 2022-06-21 10:38:26 | 2022-06-21 10:59:13 | 0 hours 20 minutes 47 seconds | ||||
| 29 | SHIVAM PETROLEUM | Oprator | 9909584093 | Bill Entry Time E Issue Ave Che | Jaymin Jariwala | 16-06-2022 13:01 26 | 2022-06-16 12:36:27 | 2022-06-16 13:46:11 | 1 hours 9 minutes 44 seconds | ||||
| 30 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Credit Note Issue | Jaymin Jariwala | 2022-05-05 16:50:54 | 2022-05-05 17:20:06 | 0 hours 29 minutes 12 seconds | |||||
| 31 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Credit Bill ma Edit Nathi Thatu | Jaymin Jariwala | 09-04-2022 12:55 53 | 2022-04-09 12:47:07 | 2022-04-09 14:06:05 | 1 hours 18 minutes 58 seconds | ||||
| 32 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Tax Invoice print issue | Bhavin Modi | 24-03-2022 11:38 55 | 2022-03-24 11:38:53 | 2022-03-24 12:45:57 | 1 hours 7 minutes 4 seconds | ||||
| 33 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Installation Due To Format | Jaymin Jariwala | 12-02-2022 13:57 54 | 2022-02-12 13:42:52 | 2022-02-12 14:08:23 | 0 hours 25 minutes 31 seconds | ||||
| 34 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Installation in new laptop | Bhavin Modi | 2021-09-22 17:00:04 | 2021-09-22 17:27:28 | 0 hours 27 minutes 24 seconds | |||||
| 35 | SHIVAM PETROLEUM | Dilipsinh Surma | 9586882846 | Program not working on LAN computer | Bhavin Modi | 2021-09-09 11:14:31 | 2021-09-09 11:22:06 | 0 hours 7 minutes 35 seconds | |||||
| 36 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Group Related Work | Jaymin Jariwala | 2021-09-03 18:01:54 | 2021-09-04 10:15:58 | 1 days 7 hours 45 minutes 56 seconds | |||||
| 37 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Static IP Change Thayo Che | Jaymin Jariwala | 2021-08-26 11:30:23 | 2021-08-26 11:50:10 | 0 hours 19 minutes 47 seconds | |||||
| 38 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | TCS Print Ma Nathi AVtu | Jaymin Jariwala | 2021-06-05 15:10:29 | 2021-06-05 15:46:48 | 0 hours 36 minutes 19 seconds | |||||
| 39 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Mail Related Issue | Jaymin Jariwala | 2021-04-16 12:46:36 | 2021-04-16 12:55:32 | 0 hours 8 minutes 56 seconds | |||||
| 40 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Update program | Bhavin Modi | 2021-04-08 15:46:44 | 2021-04-09 16:10:16 | 1 days 0 hours 23 minutes 32 seconds | |||||
| 41 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | TCS Related Issue | Jaymin Jariwala | 2021-03-10 14:15:55 | 2021-03-10 14:28:55 | 0 hours 13 minutes 0 seconds | |||||
| 42 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Report Ape Che To Software Bandh Thai Jai Che | Jaymin Jariwala | 2021-03-05 11:21:42 | 2021-03-05 11:28:13 | 0 hours 6 minutes 31 seconds | |||||
| 43 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Update program for Account Statement Summary | Bhavin Modi | 2021-02-16 14:41:47 | 2021-02-16 16:00:19 | 1 hours 18 minutes 32 seconds | |||||
| 44 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Problem with customer summary report | Bhavin Modi | 2021-02-15 10:48:27 | 2021-02-15 16:02:26 | 5 hours 13 minutes 59 seconds | |||||
| 45 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | reinstalltion due to format | Nehal Tailor | 2021-01-30 16:21:20 | 2021-01-30 16:54:19 | 0 hours 32 minutes 59 seconds | |||||
| 46 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | Credit Sale Ma Problem Ave Che | Jaymin Jariwala | 2021-01-28 15:31:14 | 2021-01-28 15:35:26 | 0 hours 4 minutes 12 seconds | |||||
| 47 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | in credit sale entry double dispenser show shivam petroleum | self | 2020-12-19 16:05:17 | 2020-12-19 16:49:14 | 0 hours 43 minutes 57 seconds | |||||
| 48 | SHIVAM PETROLEUM | Mohmadjuned Pathan | 8128389208 | diesel dispenser is removed total 8 diesel dispenser removed | self | 2020-12-18 11:47:43 | 2020-12-18 15:05:45 | 3 hours 18 minutes 2 seconds | |||||
| 49 | SHIVAM PETROLEUM | avinash | 6354366433 | Product Ni Entry Udi gai Che | Jaymin Jariwala | 2020-11-23 14:47:15 | 2020-11-23 18:04:40 | 3 hours 17 minutes 25 seconds | |||||
| 50 | SHIVAM PETROLEUM | Juned | 8128389208 | RDP Setting In New Pump | Jaymin Jariwala | 2020-11-19 15:22:51 | 2020-11-21 14:14:27 | 2 days 1 hours 8 minutes 24 seconds | |||||
| 51 | SHIVAM PETROLEUM | Juned | 8128389208 | Dispenser Nathi Batavtu Cash Bill Banave Che Tyare | Jaymin Jariwala | 2020-07-07 10:10:33 | 2020-07-07 11:52:58 | 1 hours 42 minutes 25 seconds | |||||
| 52 | SHIVAM PETROLEUM | Dilipsinh Surma | 8128389208 | Cant modify GST rate in product | Bhavin Modi | 2020-06-24 12:44:58 | 2020-06-24 15:13:51 | 2 hours 28 minutes 53 seconds | |||||
| 53 | SHIVAM PETROLEUM | Juned | 8128389208 | Print Barabar Nathi Avti | Jaymin Jariwala | 2020-06-13 15:27:08 | 2020-06-16 10:36:08 | 3 days 4 hours 51 minutes 0 seconds | |||||
| 54 | SHIVAM PETROLEUM | Juned | 8128389208 | Lan Ma Software Nathi Chaltu | Jaymin Jariwala | 2020-06-11 11:16:02 | 2020-06-11 11:41:35 | 0 hours 25 minutes 33 seconds | |||||
| 55 | SHIVAM PETROLEUM | Juned | 8128389208 | Data Chalu Karva No Che | Jaymin Jariwala | 2020-06-08 16:00:42 | 2020-06-08 16:58:15 | 0 hours 57 minutes 33 seconds | |||||
| 56 | SHIVAM PETROLEUM | Juned | 8128389208 | Software Update | Jaymin Jariwala | 2020-06-04 11:38:29 | 2020-06-04 12:39:23 | 1 hours 0 minutes 54 seconds | |||||
| 57 | SHIVAM PETROLEUM | Juned | 8128389208 | GST Sale Report not Generated. | Nehal Tailor | 2020-05-02 14:07:47 | 2020-05-03 08:07:29 | 1 days 6 hours 0 minutes 18 seconds | |||||
| 58 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | in credit sell entry dispenser not show | self | 2020-04-08 08:48:44 | 2020-04-08 10:03:45 | 1 hours 15 minutes 1 seconds | |||||
| 59 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Activate Daily Cash Fuel Register | Jaymin Jariwala | 2020-03-21 13:19:44 | 2020-03-21 13:24:14 | 0 hours 4 minutes 30 seconds | |||||
| 60 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Bill Delete Karva Na Che | Jaymin Jariwala | 2020-03-11 16:34:19 | 2020-03-11 16:52:56 | 0 hours 18 minutes 37 seconds | |||||
| 61 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Sms Nu Contain Change Karva Nu Che | Nehal Tailor | 2020-01-23 11:30:57 | 2020-01-23 12:11:59 | 0 hours 41 minutes 2 seconds | |||||
| 62 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Need To Start Program In Laptop. | Bhavin Modi | 2019-11-18 17:00:01 | 2019-11-18 17:03:21 | 0 hours 3 minutes 20 seconds | |||||
| 63 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Re-Install on LAN PC due to Format. | Bhavin Modi | 2019-11-04 10:41:13 | 2019-11-04 11:49:26 | 1 hours 8 minutes 13 seconds | |||||
| 64 | SHIVAM PETROLEUM | Operator | 8128389208 | Entry Not Shown In Account | Bhavin Modi | 2019-08-19 11:28:08 | 2019-08-19 11:41:23 | 0 hours 13 minutes 15 seconds | |||||
| 65 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | Need To Adjust Product Stock. | Bhavin Modi | 2019-07-18 17:30:43 | 2019-07-18 17:55:09 | 0 hours 24 minutes 26 seconds | |||||
| 66 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | PASSWORD NATHI LAGTO | Bhavin Modi | 2019-07-18 10:33:12 | 2019-07-18 10:33:30 | 0 hours 0 minutes 18 seconds | |||||
| 67 | SHIVAM PETROLEUM | Juned | 8128389208 | SQL Service not working | Nehal Tailor | 2018-09-27 14:42:33 | 2018-09-27 15:45:56 | 1 hours 3 minutes 23 seconds | |||||
| 68 | SHIVAM PETROLEUM | Dilipsinh Surma | 9427160071 | sms not send | Pritul Patel | 2018-09-24 10:27:14 | 2018-09-24 12:11:58 | 1 hours 44 minutes 44 seconds |
OM Tech Software. All Rights Reserved.
Copyright 2017.
Office
TF-1, Aagam Emporio
U.M. Road, Vesu, Surat-395007.
service@omtechsoftware.com
Contact us on
9377361515
9601307373
